Reprinted from Facebook (2018/02/15):
Dear 23andMe Customers,
I’m writing to update you on our conversation with the U.S. Food and Drug Administration and how it impacts you.
If you are a customer whose kit was purchased before November 22, 2013, your 23andMe experience will not change. You will be able to access both ancestry and health-related information as you always have.
23andMe has complied with the FDA’s directive and stopped offering new consumers access to health-related genetic results while the company moves forward with the agency’s regulatory review processes. Be sure to refer to our 23andMe blog for updates.